Privacy Policy

Last Updated: January 2025

1. Introduction

Lookyourvnnum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lookyourvnnum.shop and use our vehicle history report services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and billing address when you purchase our services
• Vehicle Information: Vehicle Identification Numbers (VINs) and related vehicle data you submit for reports
• Payment Information: We process payments through secure third-party processors and do not store credit card details on our servers
• Communication Data: Information from your correspondence with our customer support team

3. Automatically Collected Information

When you access our website, we automatically collect certain information:

• Usage Data: IP address, browser type, operating system, pages viewed, and time spent on pages
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance user experience and analyze site traffic
• Analytics: We use Google Analytics and Facebook Pixel to understand how visitors interact with our website

4. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver vehicle history reports to your email address
• To communicate with you about your orders and provide customer support
• To improve our services and develop new features
• To send promotional materials and special offers (with your consent)
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our Terms & Conditions

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our website and delivering our services (e.g., email delivery, payment processing, data analytics)
• Data Sources: With our data partners to compile vehicle history reports from insurance databases, DMV records, and auction houses
• Legal Requirements: When required by law, subpoena, or court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Bank-level SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us at support@lookyourvnnum.shop or call +1 (318) 899-6924.

8. Cookie Policy

We use the following types of cookies:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track visitors across websites to display relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may limit website functionality.

9. Third-Party Links

Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Vehicle history reports and related data are typically retained for 5 years for customer support and legal compliance purposes.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Lookyourvnnum
53576 Pedro Heights
Priceberg, PA 02807-6888
United States
Email: support@lookyourvnnum.shop
Phone: +1 (318) 899-6924
Registration Number: 18516957

15. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us using the information above.